Damp surveyors

Expert Damp Surveys

Independent, PCA Qualified Damp & Timber Surveys.

We don’t sell damp proofing. We diagnose it.

The Veteran Survey Company delivers mortgage-compliant damp reports and forensic investigations across South Wales—including Cardiff, Swansea, Newport, and Bridgend.

As PCA (Property Care Association) qualified surveyors, we provide the impartial, evidence-based advice that high-street banks and building societies require. Whether you are facing a mortgage retention on a purchase or dealing with persistent black mould in your home, our veteran-led team uses thermal imaging and advanced diagnostics to identify the root cause.

Because we are strictly independent, we never sell remedial work or chemicals. We simply give you the facts, the scientific data, and a clear path to a dry home.

What is a damp survey?

Damp is more than just an eyesore; if left untreated, it can lead to significant structural failure and devalue your property. However, the wrong “cure” is a waste of money.

At The Veteran Survey Company, we strip away the guesswork. Using advanced diagnostics, we accurately identify:

  • Rising Damp

  • Penetrating Damp

  • Dry Rot & Wet Rot

  • Woodworm & Timber Infestation

  • Black Mould & Condensation

By pinpointing the exact source of moisture, we provide you with a remediation plan that is effective, permanent, and often significantly cheaper than the generic “tanking” solutions proposed by sales-led companies.

Our expertise

Damp is complex. In the damp climate of South Wales, misdiagnosis is the leading cause of wasted property expenditure.

Thousands of homeowners pay for unnecessary chemical treatments every year because a “free survey” misidentified condensation as rising damp.

That is why The Veteran Survey Company is qualified to the highest standard in the industry.

We combine academic rigour with practical trade experience to protect your wallet and your home.

Our Triple-Lock of Expertise

  • MSc Building Surveying (Masters Degree): We bring more than just a clipboard to your property. Our lead surveyor holds a Masters Degree in Building Surveying, allowing us to apply advanced building pathology and critical thinking to every site. We analyse the scientific data behind moisture movement, ensuring we find the root cause—not just the symptom.

  • PCA Qualified (CSDB): We are fully qualified from the Property Care Association (PCA) and hold the Certificated Surveyor of Dampness in Buildings (CSDB) qualification. This is the industry “Gold Standard” required by high-street lenders, ensuring our reports are mortgage compliant and accepted by banks for mortgage retentions.

  • Veteran & Trade Background: As the specialist division of The Veteran Building Company, we have hands-on experience with the materials we inspect. Unlike purely academic surveyors, we understand construction from the ground up. We know how walls are built, how they fail, and importantly, how much they actually cost to fix.

Tailored Methodologies for Your Property Age

We refuse to use a “one size fits all” approach. We adapt our diagnostic methods based on the specific era of your building:

  • Heritage & Pre-1920 Homes (BS7913 Compliant): For the solid-walled stone cottages and Victorian terraces common in Cardiff, Swansea, and the Valleys, we apply BS7913:2013 conservation principles. We understand that these buildings need to “breathe.”

  • We diagnose issues based on the RICS Joint Statement on Damp, protecting your historic home from damaging cement repairs and plastic paints.

  • Modern & New Build Properties: For homes built post-1920, damp is often a result of mechanical failure or poor workmanship. We use our deep construction knowledge to identify cavity wall insulation failure, bridging, and snagging defects that prevent modern homes from functioning correctly.

thermal imaging tool showing damp in wall
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Protect your investment

Your property is likely the most valuable asset you will own in your lifetime. Whether you are looking to purchase, sell, or remain in your current home, it is crucial to ensure the integrity and condition of the property are safe and habitable. We conduct surveys in listed and period properties as well as contemporary builds. As Qualified Surveyors of Dampness in Buildings, our reports are accepted by most banks and building societies and we are used by a number of reputable insurance companies and estate agents across our area.

Independent and unbiased

We are entirely independent of national damp proofing companies and contractors, ensuring our inspections are conducted without bias or favour. You will receive an accurate report based on our evidence and facts, with no pressure to sell building work or ineffective remedial treatments. We do not sell chemical creams, sprays or magic solutions.

Our work is based around understanding the building pathology of your home, identifying defects and managing / recommending ways to rectify this.

Contact us

Ready to take your surveys to new heights? Contact The Veteran Survey Company today to learn more about our drone and aerial survey services and to schedule a consultation.